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This course is designed to provide health managers, administrators, health care providers, human resource personnel, teachers, and other health advocates the basic concepts, principles, and practical skills in strategic management and planning. It intends to highlight the participant’s skills in strategic analysis, particularly the planning aspect of strategic management.

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This course will present the various TQM frameworks, concepts, and quality improvement tools necessary for implementing the quality culture needed in health service facilities. Total Quality Management (TQM) is a geared towards complete customer satisfaction. It is both a philosophy and a set of guiding principles that represent the foundation of a continual improvement for health care organizations’ performance. The outcome of TQM is increased productivity, efficiency, customer satisfaction, and quality health care.

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In recent years, cost effectiveness analyses have become increasingly important to health care policymakers. This short course on Cost Effectiveness in Health Care consists of a four-day course work that will develop applied skills in cost-effectiveness analysis, with each succeeding day building on the knowledge that have been acquired from the sessions of the previous days.

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This three-day course will focus on the different steps in planning for and conducting health research. The teaching-learning strategies include lectures, workshops, and group discussions. The participants will apply the concepts learned in the course in the development of their individual research proposals. During plenary sessions, participants will present their capsule proposals, which will be critiqued by fellow participants and a facilitator for fine-tuning.