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This course will present the various TQM frameworks, concepts, and quality improvement tools necessary for implementing the quality culture needed in health service facilities. Total Quality Management (TQM) is a geared towards complete customer satisfaction. It is both a philosophy and a set of guiding principles that represent the foundation of a continual improvement for health care organizations’ performance. The outcome of TQM is increased productivity, efficiency, customer satisfaction, and quality health care.

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In recent years, cost effectiveness analyses have become increasingly important to health care policymakers. This short course on Cost Effectiveness in Health Care consists of a four-day course work that will develop applied skills in cost-effectiveness analysis, with each succeeding day building on the knowledge that have been acquired from the sessions of the previous days.

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This training is a capacity-building program for Local Chief Executives and Municipal Health Officers on Health Leadership and Governance, with bridging leadership as the platform for transforming health systems and improving health outcomes. This is a component of the Health Leadership and Governance Program (HCGP) of the Department of Health (DOH). It is conducted in collaboration with the Zuellig Family Foundation and other academic partners in various regions of the country. In Region 8, the School of Health Sciences is the identified academic partner that provides the training. This partnership began in 2013.

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This three-day course will focus on the different steps in planning for and conducting health research. The teaching-learning strategies include lectures, workshops, and group discussions. The participants will apply the concepts learned in the course in the development of their individual research proposals. During plenary sessions, participants will present their capsule proposals, which will be critiqued by fellow participants and a facilitator for fine-tuning.

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Health care organizations need to manage organizational change effectively to survive and thrive in today’s rapidly changing global economy. Organizational change is inevitable across a wide range of health care organizations—from small healthcare facilities to large, complex, state-of-the-art corporations, including government and non-government, profit and non-profit organizations. This course is geared towards the continuing education of health care institution executives. OD also compliments strategic planning; it’s an important tool in managing and planning organizational growth.